Helping Wim Hof Method App Improve The Experience Of New Users Taking The Cold Shower Challenge

The Problem

Wim Hof Method app is where users can take their cold shower challenge, providing multiple benefits such as reduced weight and stress levels. New users find it difficult to complete this challenge. Wim Hof Method App hopes to improve the conversion rate from new users to paid members for this challenge.

Role

User Research

Product Strategy

UI Design

Interaction Design

Usability Testing

Tools

Figjam

Notion

Maze

Figma

Otter

Timeline

5 weeks

Helping Wim Hof Method App Improve The Experience Of New Users Taking The Cold Shower Challenge

The Problem

Wim Hof Method app is where users can take their cold shower challenge, providing multiple benefits such as reduced weight and stress levels. New users find it difficult to complete this challenge. Wim Hof Method App hopes to improve the conversion rate from new users to paid members for this challenge.

User Interviews

I conducted user interviews to understand their current experience and motivation of cold showers and fitness habits.

I conducted user interviews to understand their current experience and motivation of cold showers and fitness habits.

I conducted user interviews to understand their current experience and motivation of cold showers and fitness habits.

Usability Review

I ran a usability review to understand the wow moments and pain points on how they would be accessing the app.

I ran a usability review to understand the wow moments and pain points on how they would be accessing the app.

I ran a usability review to understand the wow moments and pain points on how they would be accessing the app.

Competitor Benchmarking

I conducted both direct and indirect competitor benchmarking using the Usability metrics (Learnability, Efficiency, Memorability, Errors, and Satisfaction) to understand where our product stands.

I conducted both direct and indirect competitor benchmarking using the Usability metrics (Learnability, Efficiency, Memorability, Errors, and Satisfaction) to understand where our product stands.

I conducted both direct and indirect competitor benchmarking using the Usability metrics (Learnability, Efficiency, Memorability, Errors, and Satisfaction) to understand where our product stands.

Ideation

Through crazy 8's, I explored how many ideas can be used to improve the app

Through crazy 8's, I explored how many ideas can be used to improve the app

Through crazy 8's, I explored how many ideas can be used to improve the app

User Flows

I conducted user flows on both the current and revamped version of the Wim Hof Method App to better understand how a user accomplishes a task

I conducted user flows on both the current and revamped version of the Wim Hof Method App to better understand how a user accomplishes a task

I conducted user flows on both the current and revamped version of the Wim Hof Method App to better understand how a user accomplishes a task

Style Guide

A guide was created for styles and components to maintain consistency throughout.

A guide was created for styles and components to maintain consistency throughout.

Components

These components are used in the app to create consistency throughout the design

These components are used in the app to create consistency throughout the design

Design Solution

Improved Cold Shower Challenge Experience

Improved Cold Shower Challenge Experience

Improved Cold Shower Challenge Experience

The user knows how they can start the cold shower challenge by pressing the play and pause icons. There is a countdown timer on how the cold shower challenge will start

The user knows how they can start the cold shower challenge by pressing the play and pause icons. There is a countdown timer on how the cold shower challenge will start

The user knows how they can start the cold shower challenge by pressing the play and pause icons. There is a countdown timer on how the cold shower challenge will start

New users to paid users

New users to paid users

New users to paid users

Once the user has attained a challenge, they can see their results, redeem vouchers and share their progress via socials. This shows that users will be subscribed to paid users once they have these benefits.

Once the user has attained a challenge, they can see their results, redeem vouchers and share their progress via socials. This shows that users will be subscribed to paid users once they have these benefits.

Once the user has attained a challenge, they can see their results, redeem vouchers and share their progress via socials. This shows that users will be subscribed to paid users once they have these benefits.

High Fidelity Prototype

Here is the prototype link: Wim Hof Method App

Here is the prototype link: Wim Hof Method App

Here is the prototype link: Wim Hof Method App

This prototype helps to solve the cold shower challenge experience:

  • Users will receive instructions on how to start, what benefits it offers

  • The user can also adjust their cold shower challenge timer with music as their choice.

  • After completion, they can view result statistics, redeem vouchers or share on socials.

This prototype helps to solve the cold shower challenge experience:

  • Users will receive instructions on how to start, what benefits it offers

  • The user can also adjust their cold shower challenge timer with music as their choice.

  • After completion, they can view result statistics, redeem vouchers or share on socials.

Usability Testing

I conducted unmoderated usability testing with the users on the revamped version of the Wim Hof Method App.

I conducted unmoderated usability testing with the users on the revamped version of the Wim Hof Method App.

I conducted unmoderated usability testing with the users on the revamped version of the Wim Hof Method App.

Test Outcomes

Having tested the prototype, some feedback received:

  • Improving the music flow by not putting it as a premium version

  • Improving the play and pause icons when taking the cold shower challenge.

Having tested the prototype, some feedback received:

  • Improving the music flow by not putting it as a premium version

  • Improving the play and pause icons when taking the cold shower challenge.

Next Steps

I will incorporate these useful insights and make it more user-friendly for the new users

I will incorporate these useful insights and make it more user-friendly for the new users